Axles may be returned or exchanged. All returns and exchanges must:
- Be in the original boxes, with packaging material
- All hardware that came with them must be included (nuts, washers, pins)
- Axles must be in new condition, no damage
Other product returns
You may return most new, unopened items for a full refund within 30 days of delivery. These items should be in their original packaging and have their serial number or UPC. Special order returns are at our discretion on a case by case basis. If you would like to make a return or exchange, you must contact us by phone or email and submit an RMA (Return Merchandise Authorization) number before returning your items. This RMA number is usually written on the bill of lading (issued by the mail carrier's shipping department) or somewhere on the packaging. If you cannot find your RMA, one may be obtained by contacting us by phone or email.
There are no returns on electrical items.
Remember, if you would like to return or exchange your item, you must contact us before sending it back. Items returned to us without notification will not be eligible for a refund or exchange.
We can be contacted at 1-802-274-0040 or by Email at firstname.lastname@example.org
Returns will not be accepted on items that are:
Missing their serial number or UPC
Special orders (returned at our discretion)
Returned more then 30 days after delivery
Returned without notification